

Gail Birks Williams, EMBA, LMBB, IATA,
- Jan 12, 2018
We finally did it!!!! Webinars in 2018
On February 2, 2018, The Breakthru Institute will launch the first in a series of webinars for you. The title of the session is... " BUILDING CUSTOMER LOYALTY THROUGH CUSTOMER SERVICE" Background Understanding your Customers' needs, wants and desires is what gives you the competitive edge in attaining sustainable success. This session provides practical tools and methodologies to the vast universe that we know as "loyal customers". Whether you are serving an internal or ex