Gail Birks Williams
- Jan 6, 2016
Managing Conflict using Lean Six Sigma Tools
So.... Here I am again on Safari" and CONFLICT seems to have raised its ugly head and requires my attention as the leader of my tour group. First things first... What do I want???? PEACE and TREE HUGGIN', GET ALONG PEOPLE in my universe. But that is not always realistic. It is evident that an adjustment (let's call it transformation) needs to happen. Whether it is cultural, personal, organizational, etc. does not matter, an attitude change is needed by all and I am incl
