VOC/VOB (CTQ Diagram)
Learn to brainstorm, rationalize, categorize and create metrics for how you need to measure your success in answering the customer's desire to have a positive experience.
1-2 hour session
$55.00Price
Learn to brainstorm, rationalize, categorize and create metrics for how you need to measure your success in answering the customer's desire to have a positive experience.
1-2 hour session