We finally did it!!!! Webinars in 2018

January 12, 2018







On February 2, 2018, The Breakthru Institute will launch the first in a series of webinars for you.  The title of the session is...


                                             " BUILDING CUSTOMER LOYALTY THROUGH CUSTOMER SERVICE"



Understanding your Customers' needs, wants and desires is what gives you the competitive edge in attaining sustainable success.  This session provides practical tools and methodologies to the vast universe that we know as "loyal customers".  Whether you are serving an internal or external customer or both, this session is for you.


Why Should You Attend?

Your success in business and industry relies on how well the customer believes they are being served.  It also drives the frequency of how often they return... "with friends."  That is where you can realize the return on your Value Proposition.


Areas covered in the session...

  • Translating Your Own Story into a win/win

  • The Ethics of Servicing the Customer

  • Ensuring that the Customer Feels Safe

  • Building Cultural Competencies

  • Telephone Etiquette

  • Serving the Unhappy Customer... Conflict Management

Who will benefit?

  • Professionals in Business and industry

  • Entrepreneurs

  • Managers at all levels

  • HR Practitioners

​                                                                      SPACE IS LIMITED

                                                               CLICK ON THE LINK BELOW

                                                                      REGISTER TODAY..



                                                                FOR MORE INFORMATION,   

                                                                 Call us at 954-476-3525

















Please reload

Featured Posts

Sustainable Leadership is achieved through the acquisition of skills and experiences

May 6, 2015

Please reload

Recent Posts
Please reload

Follow Us
  • Facebook Basic Square
  • Twitter Basic Square
  • Google+ Basic Square
Search By Tags


The Breakthru Institute

954-476-3525 - office


Book Your TBI Excursion Today!!!

©2020 CMA Enterprise Incorporated

  • Wix Twitter page
  • Facebook Social Icon
  • Wix Google+ page
  • LinkedIn Social Icon
  • YouTube Social  Icon