Thu, May 24 | Sunset Lakes Community Center

Conflict Resolution (Managers and Supervisors only) - Morning

THIS WORKSHOP IS FOR CITY OF MIRAMAR EMPLOYEES ONLY
Registration is Closed May 22nd at 5pm
Conflict Resolution (Managers and Supervisors only) - Morning

Time & Location

May 24, 2018, 8:30 AM – 12:00 PM
Sunset Lakes Community Center, 2801 SW 186th Ave, Miramar, FL 33029, USA

About The Event

3.5 hour Conflict Resolution Session

May 24, 2018

(Morning - 8:30am-noon

The topics covered are outlined below.

Negotiating through resistance to change and other gridlocks

Communicating the team/ organization mission

Role play

Determining who the participants involved in resolving conflict will be

Dealing with resistance

Communication: Listening and verbal strategies

The intended outcome is as follows:

Obtain effective tools used to monitor and measure team sustainable success

Obtain practical tools to negotiate through team gridlock

Develop an awareness of how to build and implement proactive teams

Understanding what “players” are needed to resolve conflict

Heighten awareness about managing mutual expectations

Understanding peer to peer expectations

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