Conflict Resolution (Managers and Supervisors only) - Morning
Time & Location
About The Event
3.5 hour Conflict Resolution Session
May 24, 2018
(Morning - 8:30am-noon
The topics covered are outlined below.
Negotiating through resistance to change and other gridlocks
Communicating the team/ organization mission
Role play
Determining who the participants involved in resolving conflict will be
Dealing with resistance
Communication: Listening and verbal strategies
The intended outcome is as follows:
Obtain effective tools used to monitor and measure team sustainable success
Obtain practical tools to negotiate through team gridlock
Develop an awareness of how to build and implement proactive teams
Understanding what “players” are needed to resolve conflict
Heighten awareness about managing mutual expectations
Understanding peer to peer expectations
- Conflict Resolution - Mgrs/Sup$0$00$0